Bad Service

I visited Telkom at Jabulani Mall(Soweto) on the 08/07/2023, and I was assisted by Anna(according to the agent because of no name badge).

The reason for my visit was to get my data sim card blocked and get sim swap done on the sim card because I had lost it. Anna the agent was the one who had to attend to my request. Unfortunate I had a bad experience with her as She had no intent to give me the service as She had told me I have to call a Call Centre to block the sim card, and come back to the store to get a new sim. I told her I have no intentions of calling the Call Centre as I have came to the store to get everything done at once. I had to create a scene for my request to be done, then eventually She had to assisted with bad attitude and no service.

If I knew Telkom offer such horrible service, I wouldn't have bothered doing business with them. I'm glad my contract is coming to an end, and after such horrible experience I won't be renewing.