SM
Shane M
1 reviews | Active since Mar 2009
21 Jul 2015, 09:13
Bad service
I received this SMS from Telkom Mobile.<br> <br> Dear Customer, you have less than 2GB left on your 25GB data bundle. Great news,the promotion is still on! Why not Top up your SIM, ***, with R999 airtime & buy the bundle by visiting [URL Removed] For info, dial 081180. T&Cs apply.<br> <br> I wanted to top up and buy the bundle as I usually do, when I clicked on the link as per SMS I got an error message. I then called the number on the SMS which took me to the call centre. I'm not getting any joy as no one seems to know what's going on. I'm not getting any help!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
21 Jul 2015, 09:23Hello shanemav,
Thank you for making contact with us.
Please note your query has been attended to and as soon as we receive communication form our Marketing team, we will contact you and advise you accordingly.
We do apologise for any inconvenience caused.
Ref SM124998.
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Please note your query has been attended to and as soon as we receive communication form our Marketing team, we will contact you and advise you accordingly.
We do apologise for any inconvenience caused.
Ref SM124998.
Regards,
Didi
Telkom Social Media Team
***
081 180
Best regards,
Telkom's reply21 Jul 2015, 09:23
Official
Hello shanemav,
Thank you for making contact with us.
Please note your query has been attended to and as soon as we receive communication form our Marketing team, we will contact you and advise you accordingly.
We do apologise for any inconvenience caused.
Ref SM124998.
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Please note your query has been attended to and as soon as we receive communication form our Marketing team, we will contact you and advise you accordingly.
We do apologise for any inconvenience caused.
Ref SM124998.
Regards,
Didi
Telkom Social Media Team
***
081 180
Best regards,