CM
Catherine M
1 reviews | Active since Jul 2015
19 Jul 2015, 21:34
Bad service
I am a registered student with Unisa, student number ***9. I paid for the esolutions data package R600 with Unisa, my account shows the money was transferred to telkom on 04 May 2015. Up to today 19 July 2015 no data has been activated on my sim ***. I went to telkom shops and they said I should call the call centre which I did. At the call center I spoke to the supervisor/ manager, he promised to investigate and come back to me but nothing so far. Dissapointed.
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Telkom's replyOfficial
19 Jul 2015, 23:12Hello Catherinemphisa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126648.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126648.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply19 Jul 2015, 23:12
Official
Hello Catherinemphisa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126648.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126648.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team