LR
Lene R
1 reviews | Active since Jul 2015
15 Jul 2015, 21:04
Bad service
Our ADSL service has been inactive for more than 14 days. We reported the fault several times but to no avail, however, payment is done timeously as required. Kindly restore our service - we need competition against Telkom !!
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Telkom's replyOfficial
16 Jul 2015, 07:42Hello L van Reenen,
Thank you for making contact with us.
We sincerely apologize for the inconvenience caused by down service of your ADSL. We would gladly assist you.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM125920.
Regards
William
Telkom Social Media Team
Thank you for making contact with us.
We sincerely apologize for the inconvenience caused by down service of your ADSL. We would gladly assist you.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM125920.
Regards
William
Telkom Social Media Team
Best regards,
Telkom's reply16 Jul 2015, 07:42
Official
Hello L van Reenen,
Thank you for making contact with us.
We sincerely apologize for the inconvenience caused by down service of your ADSL. We would gladly assist you.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM125920.
Regards
William
Telkom Social Media Team
Thank you for making contact with us.
We sincerely apologize for the inconvenience caused by down service of your ADSL. We would gladly assist you.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM125920.
Regards
William
Telkom Social Media Team
Best regards,