SA
Susan A
1 reviews | Active since Mar 2009
10 Jul 2015, 12:18
Bad Service
My ADSL line has been off since last Thursday. I reported this on Saturday and got a reference number. On Wednesday I phoned and they said they will escalate it, still no joy. We pay the account every month but don't have service for half the month, do you think that is fair?
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
10 Jul 2015, 13:24Hello susann,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM124553.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM124553.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Telkom's reply10 Jul 2015, 13:24
Official
Hello susann,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM124553.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM124553.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***