1 reviews | Active since May 2016

19 May 2017, 15:07

Bad service

<p>HALLO I AM VERY CROSS WITH TELKOM. YESTERDAY I APP**** FOR A WIIFI SERVICE AT MY HOME AND TELKOM SAID THEY WILL INFORM ME IF ME APPLICATION FOR A CONTRACT OF 24 MONTHS WILL BE APPROVED. I RECEIVED A SMS NOW FROM TELKOM SAYING THAT AN INITIAL AMOUNT OF R199.00 WILL BE DEBITED FROM MY ACCOUNT WITHIN THE NEXT 3 WORKING DAYS AND I MUST ENSURE THAT THERE IS SUFFICIENT FUNDS IN MY BANK ACCOUNT. I AM VERY CROSS. I PHONED TELKOM NOW AND THE LADY SAID THAT THE MARKETING LADY SHOULD HAVE TOLD ME ABOUT THAT AND THEN I SHOULD HAVE TOLD HER THAT THERE WILL ONLY BE FUNDS AVAILABLE IN MY ACCOUNT AT THE END OF THE MONTH. THE TELKOM LADY NOW TOLD ME THERE IS NOTHING SHE CAN DO FOR ME, ALL THAT SHE IS SAYING IS THAT MY CONTRACT WILL NOT BE APPROVED FOR THE REASON THAT THERE IS NO MONEY IN MY ACCOUNT. PLEASE ASSIST ME WITH THIS MATTER.</p> <p>ILZE NORTJE</p>

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