AN
Audrey N

1 reviews | Active since Oct 2015

18 May 2017, 13:51

BAD SERVICE

<p>I bought 150 MB daily data on Tuesday evening and unfortunately I couldnt use my data services as your systems were offline. That reulted in my one data being depleted because your systems and your contact centre were uncontactable.</p> <p>I called into the callcentre now at 1:42pm and I got through to a rude consultant by the name of Gelo King, whom after expressing my issues to him responded by saying there is nothing that He can do despite Telkom data services being unaccessable.</p> <p>I find this respond to be totally unacceptable.</p> <p>I find the consultant to be rude and cheeky.</p> <p> </p> <p>I need telkom to reimburse my unused data and also to properly train your contact centre consultant to be able to handle matters in an acceptable manner.</p> <p>I will expect your response in this regards.</p>

0
Replies (0)