Bad service

<p>I've been trying to wrap up my matter with Telkom but to no avail still not resolved.</p> <p> </p> <p>MY order was placed on 08th April 2017 - which comprises the following:</p> <p>Up my internet speed from 2 to 4 mbps</p> <p>Free router</p> <p>Extender</p> <p>Ref no: ********** 78a</p> <p> </p> <p>Followed up on 10th May 2017 - was promised that Thembi would call me back...still no callback......spent 18mins 33 secs on the line</p> <p> </p> <p>Followed up again today 15th May 2017 - spoke to Nompumelelo - order still not placed......i was totally mortified...... Nompumelelo sent an email to Thembi and her manager....no response thereafter went to her supervisor. waited and waited ---- I was on the line for 25 mins ....couldn't bear holding on indefinitely then decided to drop the call.</p> <p> </p> <p> </p>