1 reviews | Active since May 2017

09 May 2017, 13:20

Bad service

<p>I am not impressed with Telkom at all! I signed up for a big deal in January for having fibre installed... Which eventually got done in April... But now I'm being charged for both fibre and ADSL. How does that even work. The telkom walk in can't help. Customer service can't help because they say it's the technician or person who logged it who should have cancelled the DSL. So now what Telkom!?</p>

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Replies (1)
Telkom
Telkom's reply09 May 2017, 15:45
Official

Good day Layla,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team