Bad service

<p>We reported a scratchy telephone line on the 18th of April with Telkom. After phoning Telkom on the 19th, 20th, 21st and yesterday the 24th of April. The only feedback we received so far is the cabling department is busy with the repairs. That is only if the consultant is willing to do their job. My first phone call yesterday with a consultant at 11h50 the lady could only tell me that a technician has been assigned on the 22nd of April a Saturday. When I ask to speak to her supervisor I was put on hold for 10mins and then the call looped back to the switch board. I then spoke to a very helpful gentleman and asked him to check who helped me on the previous call. There was no record on the system of the call. Our line is so bad at the moment that we have to ask customers to phone back on a different number. In my opinion this put our business in a very bad light. </p>