1 reviews | Active since Jul 2016

19 Apr 2017, 22:17

Bad Service

<p>Wr app**** for a Telkom line, waited for the whole waiting period process. Then the technician comes on the day to install & have a look then says he doesn't have some key so he can't install the line so he'll come back later on the day or the next day so I took another day off since he said he will come back but he never did. It's been 3 weeks & no feed back, it's gonna be almost 2 months now waiting for a telkom line.</p> <p>I will to take another day off at work whenever & whoever decides to come, this is absolute ***, it's pathetic service. How long do we have to wait to get a telkom line.</p> <p>This is so frustrating and I wish they just tell us if they can't or won't install it, finish & kale so I can move on & find other alternatives.</p>

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Replies (1)
Telkom
Telkom's reply20 Apr 2017, 14:21
Official

Good day Saziso ,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team