SL
SAMANTHA L

1 reviews | Active since Nov 2012

11 Apr 2017, 16:12

Bad Service

<p>Our Telkom line which we use for our mweb has been down for 3 weeks, everytime you call them they say there is a bulk line fault and the technicians will call you, they take your details and say a technician will call you however no technician every calls you.</p> <p>Every time you call they say the same thing, this has been going on for three weeks with no success and in actual fact I'm not exactly sure what the actual fault is.</p>

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Replies (2)
SL
SAMANTHA L's update13 Apr 2017, 12:05
Reviewer Update

Hi

Thanks but that is what they have been saying for three weeks, we use our line for our mweb so how will this sim card work.

Does that mean Telkom will not charge us this month as we haven't had a line for three weeks now.

SL
SAMANTHA L's update18 Apr 2017, 16:10
Reviewer Update

Hi

We still have no line and now Telkom have sent us a bill for the month.

Please urgently reverse the charges as I don't see why we should pay for a rental when the line has been dones.

Please confirm if there is any news on the eta for fixing this urgently.