1 reviews | Active since Feb 2015
Bad service
<p>This is the second time i am writing a bad review on hello peter about the same problem. I have recently relocated to a new premises. I reported to telkom that i have relocated, they only send a techinician to my new premises two weeks later. A technician then told me that the line thats underground is damaged they are going to come back and replace the cable. I asked the technician how long wil they take to come back, he said 10 working days. I dont blame telkom for the broken line its not their fault, but now i have to pay for another month and i havent even used the line. I have send telkom a email but they not responding. I am sorry but i cant pay for something a havent used.</p>
Good day Johnathan,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Johnathan,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
