Bad service

<p>I app**** for a Telkom service online on the 28th February. I was called from ********** 980 were my personal details were verified by an call centre agent. I was then sent an sms advising me of the delivery of my product both on the 6th an 7th of March 2017 by CourierIT with waybill reference number ********** 798 alongide an account number 12793. The delivery was never done. I followed up with CourierIT and was advised that my delivery was returned back to Telkom because of incorrect address. Why was I called then by an agent to verify my address if it woul still be capture incorectly.No one has calle me from Telkom to date to correct the error!!!</p>