1 reviews | Active since Mar 2017
BAD service
<p> </p> <p>On the 3rd Feb2017 I've reported first fault (# 512CTK030217) ’Cannot receive or make calls’.<br /> A Telkom technician came to my house, and confirmed my telephone line is faulty.</p> <p>This fault was cleared the 8thFeb2017 via SMS, but still I could not receive call, or make calls.</p> <p>Load another fault the same day (#133CTK080217) for the same problem.<br /> This fault was cleared the 9thFeb2017), but telephone line was still faulty.</p> <p>Load another fault the same day (# 108CTK090217) for the same problem.<br /> Got many SMS from Telkom, stating that they are aware of my problem, and working on my problem.</p> <p>Since the 3rd Feb 2017, till today, 08th March 2017, I still can not make calls or receive.</p> <p> </p>
Since the 8th, the following happened.
Received another ref number, the 4th one.
One SMS (2017-03-15) stating that Telkom is aware of my problem.
Still unable to receive or make calls (2017-03-16), 42 days later.
Since the 8th, the following happened.
Received another ref number, the 4th one.
One SMS (2017-03-15) stating that Telkom is aware of my problem.
Still unable to receive or make calls (2017-03-16), 42 days later.
Telkom credited my account due to service interruption.
Amount due this month is ZERO.
Thanks, appreciated.
Telkom credited my account due to service interruption.
Amount due this month is ZERO.
Thanks, appreciated.
Day 46, four ref numbers, NO SERVICE
Day 46, four ref numbers, NO SERVICE
Day 53, still unable to make or revieve call, ans ASDL down.
Day 53, still unable to make or revieve call, ans ASDL down.
On enquiring, I've been told to obtain a 'Virtual and integrated SIM' from Telkom shop, about 500km round trip.
Obtained it(24thMar2017), and was told that my problem would be solved. Arriving home I still could not phone or access the internet.
Phone again from neighbour, and got my fifth number concerning my fault.
Since the 3rd Feb2017, till now, 29th March2017, I can not make or receive calls.
On enquiring, I've been told to obtain a 'Virtual and integrated SIM' from Telkom shop, about 500km round trip.
Obtained it(24thMar2017), and was told that my problem would be solved. Arriving home I still could not phone or access the internet.
Phone again from neighbour, and got my fifth number concerning my fault.
Since the 3rd Feb2017, till now, 29th March2017, I can not make or receive calls.