ZB
Zaakira B

1 reviews | Active since Mar 2017

01 Mar 2017, 22:08

Bad Service

<p>This is the worst costomer service I have ever experienced, about two months ago I app**** for a Woreles internet, after a month no line was installed, I called the call center they said that there was a problem with the telephone lines in the area I live, if this is true how come the neighbours done have the same issue,I Have been told that it takes about 5 to 6 working days to fix the issue, it has been more than a month that I have been waiting, and receive no Response or feedback from Telkom regarding this, when I called the call center and asked to be put through the a supervisor or manager that can assist, this request was not fulfilled.</p> <p> </p> <p>I doubt that will telkom will be able to solve my problem ,PLEASE PROVE ME WRONG!!!!!</p> <p> </p> <p>We have agrred to pay for the service and expect to get what we agreed for on time </p> <p> </p> <p> </p> <p>WHY SHOULD I WAIT SO LONG </p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply02 Mar 2017, 12:24
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team