1 reviews | Active since Mar 2017
Bad Service
<p>This is the worst costomer service I have ever experienced, about two months ago I app**** for a Woreles internet, after a month no line was installed, I called the call center they said that there was a problem with the telephone lines in the area I live, if this is true how come the neighbours done have the same issue,I Have been told that it takes about 5 to 6 working days to fix the issue, it has been more than a month that I have been waiting, and receive no Response or feedback from Telkom regarding this, when I called the call center and asked to be put through the a supervisor or manager that can assist, this request was not fulfilled.</p> <p> </p> <p>I doubt that will telkom will be able to solve my problem ,PLEASE PROVE ME WRONG!!!!!</p> <p> </p> <p>We have agrred to pay for the service and expect to get what we agreed for on time </p> <p> </p> <p> </p> <p>WHY SHOULD I WAIT SO LONG </p> <p> </p> <p> </p>
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Regards,
Busi
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
