1 reviews | Active since Apr 2013
Bad Service
<p>Our Internet and Landline have been down for over a week now. They keep saying technicians are working on it or to busy. I don't see anyone working in it. What happened to your customer service? You never use to take this long to fix a problem? Short staff? Get outside contractors to help you. If I held back payment, all hell would break lose. You making everyone spend more money on data and airtime because you can't fix your problems and I don't see you reimbursing anyone for that money. </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, please provide your affected number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, please provide your affected number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
I don't want it to be escalated to your technical team, I want someone to come out and fix the problem today. We paying for a service we don't even have and it is absolutely ridiculous and you will still charge us for the time its been out! You have a contact number for me, get someone to phone me as you only offer free calls from a telkom line and ours isn't working and I am not using anymore airtime.
I don't want it to be escalated to your technical team, I want someone to come out and fix the problem today. We paying for a service we don't even have and it is absolutely ridiculous and you will still charge us for the time its been out! You have a contact number for me, get someone to phone me as you only offer free calls from a telkom line and ours isn't working and I am not using anymore airtime.