Bad service

<p>On the 07 February 2017 contracters were digging some trenches in our street for Telkom. Since then my Telkom line was unavailable for usage. I phoned my service provider and they told me the fault is on Telkom"s side. I phoned Telkom and they confirmed the problem and told me it is a cable fault. The opperator told me they will send a technician. Till now my line has not been repaired. They gave me a ref nr 179ARK070217. I feel it is unfair for me as the client to be kept on a short string due to the neglilance of a contractor. </p>