Bad Service

<p>Telkom line has been down since 09 December 2016. Despite various calls to Telkom it is still not fixed but we still receive a R600.00 bill every month which we have paid. All telkom says is that it is a line fault and they will send a technician out. To this day no Technician has been sent and the line is still not fixed! Whenever we call the call centre they ask me if the line is fixed. How can the line be fixed if the complaint is still open! </p>