Bad Service
<p>I app**** for the R249 Huawei P8lite contract phone late January 2017 and was debited R249 on 03/02/17 since then I haven't received my phone. i called 10210, 10213 and 081128 and it was a waste of airtime as it rings goes through the IVR then when a consultant answers they take my name and ID no. the tell me to hold only to hang up the phone, I tried chat support email but I am not getting the help I need. I feel let down because my money was debited but still dont have what I paid for and on top of it all I received bad customer service. When you guys do your sales you sound good and conviencing but you fail to deliver.</p>
Hello can I please be refunded and contract be cancelled. I would rather join a network provider that takes customers seriously and aim to resolve issues without a customer getting frustrated given the run around. Its very bad service for someone who wanted to join you guys as a 1st time customer.
Hello can I please be refunded and contract be cancelled. I would rather join a network provider that takes customers seriously and aim to resolve issues without a customer getting frustrated given the run around. Its very bad service for someone who wanted to join you guys as a 1st time customer.