bad service

<p>Good day</p> <p> </p> <p>We need our Telkom line sorted out.</p> <p>From the 22nd December 2016 the line was not working , we tested the modem and purchased a new one, still no luck we reported the line with Telkom and waited more than a month.</p> <p>The guy from Telkom come to the house at the end of January 2017 ( more than a month later) and did not do much, looked at the plug in the house and put something on.</p> <p> </p> <p>Since then we have inter net for 10 min then off for ½ hour then back on for 10 min.</p> <p>I have had to purchase Date from our phone provider at an extra cost.</p> <p>Who is going to reimburse me for all the Data I have had to buy?</p> <p>Who is going to pay for the line that is not working?</p> <p>Who is paying for the data we are not able to use?</p> <p> </p> <p>This line needs to be fixed an right away, Telkom has been more of an inconvenience that anything else.</p> <p> </p> <p>I want to know when is Telkom going to be at the house to fix the line.</p> <p> </p> <p>Rina Joubert</p> <p> ********** 133</p> <p> ********** 013</p> <p> </p>