1 reviews | Active since Nov 2009
BAD SERVICE
<p>I went to Centurion mall telkom store yesterday. was there after 5pm with about 4 people ahead of me in the que. after 45 minutes, waiting in line still 2 people ahead of me so i left. today i went on the below site https://www.telkom.co.za/today/storelocator/telkom-mobile-head-office/ and tried to call the number listed to confirm if maybe they sell prepaid sim cards. no answer on the number on the website. i then confirmed with a friend of mine who worls there if they do sell simcards and he confirmed. i then went there to go and buy the simcard and i must say that the security officer/s was extremely rude and arrogant. i requested directions to the telkom direct store and his precise words were, " but sir, there is a lot of telkom stores, this is head office, why would you want to come here?" uhm, maybe bacause it is advertise as such! needless to say, i still do not have a prepaid sim card. i would suggest that telkom needs to be a bit more pople friendly and also maybe remove the contact details from their website because its no help</p>
Good day Fred,
Apologies for the level of service you have received.
Please bring along your ID book and proof of address when going to the Telkom Store to buy a prepaid sim card.
Yes we do have prepaid sim cards at the stores.
Regards,
Busi
Telkom Social Media Team
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Good day Fred,
Apologies for the level of service you have received.
Please bring along your ID book and proof of address when going to the Telkom Store to buy a prepaid sim card.
Yes we do have prepaid sim cards at the stores.
Regards,
Busi
Telkom Social Media Team
***
