1 reviews | Active since Mar 2014
Bad Service
<p>Upgraded my Telkom mobile contract took the J5 prime, the phone battery life is pathetic, took it back to Telkom after a week and they refused to change the phone was told that I must give the phone in for repairs, a week old phone for repairs????? That's just bull****. Now I'm stuck with a phone with a useless battery life and a 24 month contract. Telkom us friggin useless!!!</p>
Hi fahmed75
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi fahmed75
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Good Day fahmed75
Please book the phone with our repairs team so that they can assist with checking the device for you or provide us with the job number/repairs team reference so that we can assist.
Regards
Lindani
Telkom Social Media Team
Best regards,
Good Day fahmed75
Please book the phone with our repairs team so that they can assist with checking the device for you or provide us with the job number/repairs team reference so that we can assist.
Regards
Lindani
Telkom Social Media Team
Best regards,
I sm trying to understand why a new phone must be booked for repairs???????
I sm trying to understand why a new phone must be booked for repairs???????