Bad service

Item: Telkom
Rating: 1
Author: Jan G

<p>My landline was reported in November 2016 and again in December ref no 854CRZ051216 up to now the line is still not working. Everytime you follow up someone will call you back which they never do. It is unexceptable that a company can just ignore their clients.</p>

Helpful (0)

Replies (2)

Telkom's replyOfficial

31 Jan 2017, 14:48

HI Jangey

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received and attended. We have escalated the pending fault reference. We have made contact with the assigned tech and superiors. We await confirmation on a possible ETA to resolve. Further available updates will be provided as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom's reply31 Jan 2017, 14:48

Official

HI Jangey

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom's replyOfficial

31 Jan 2017, 14:54

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom's reply31 Jan 2017, 14:54

Official

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Bad service

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