Bad service

<p>I have reported my dead telephone line to Telkom in November 2016. We told them the line is dead but we have partail internet. They send me an sms to inform me that the problem was fixed but still the line was dead. When I phone Telkom in the begining of December 2016 again to tell them the line is still not working they informed me the technician signed it of that the line was working. I logged another fault on which the technician come to my premisses on the 16 of January 2017. He did try to test the line inside the house but did not get a dialling tone. He said he is going to check in the substation and come back. He returned and he tested the lines at the poles. I did not hear from them again. Today 23 January 2017 I still do not have a line thats working but now my internet is disconnecting the whole time. I need internet to be able to do my work.</p>