1 reviews | Active since Apr 2013
Bad service
<p>Its going on 3 weeks and my line is still not fixed, this is even after my fault is esculated. Better still this is the second time in December that my line has been switched at the boxes. So far this week my fault has been with the same technician for 4 days and they still cant get it right! I ask Telkom as to whom are they employing to do the jobs. How can a line just be switched to spare lines? Phoning in does not yeild any results, this is my last resort for complaining.</p>
I have rep**** to your equest promptly and still no feedback! My line has been down for almost a month and no-one seems to be interested.
I have rep**** to your equest promptly and still no feedback! My line has been down for almost a month and no-one seems to be interested.
So the problem gets worse! My line gets suspended cos of no payment, but the fault has been restored. Now I can't get a credit until the fault department reports the fault. So now I must pay for a line that doesn't work and still get harrassed by debt collectors for an amount I might not need to pay? Geez Telkom should I sue back for my credit and also add in free ADSL for life then and have you guys harassed each day?
So the problem gets worse! My line gets suspended cos of no payment, but the fault has been restored. Now I can't get a credit until the fault department reports the fault. So now I must pay for a line that doesn't work and still get harrassed by debt collectors for an amount I might not need to pay? Geez Telkom should I sue back for my credit and also add in free ADSL for life then and have you guys harassed each day?
Still no reply and I have paid the December invoice now, so I want my line fixed by the end of the week!
Still no reply and I have paid the December invoice now, so I want my line fixed by the end of the week!