LN
Lindi N

1 reviews | Active since Aug 2012

16 Jan 2017, 08:09

Bad Service

<p>I went to Telkom Secunda on the 29th December 2016 to apply for telkom land line which I want it active on the first week of February 2017, I got there at around 15H20, after 20 minutes standing on the queue I got through to a consultant, she told me she does only Telkom mobiles, I went back to the queue, after 15 minutes I got to another consultant, I told her what I m looking for and immedialtely she told me she is off line she cant help me looking at another consultant with the funny smile and she immediately served another client, to me it looked like she was lying about the system being off line because she took another client behind me immedialtely, I went back to the queue again. At around 16H25, I got through to Thuli who her system was not off line, she managed to help me without excuses. She tried to pick my address on the system but the system couldnt and she requested from whoever but it seemed everybody is on leave. After 1 week Thuli called me to let me know the address people are not available still. Today is the 3rd week of January 2017, considering I want this line active on the 1st week of February and I havent heard anything from Telkom Secunda. I aslo tried to get an ADSL moderm and its out of stock forever.</p>

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