Bad service

<p>We have had no Internet or landline for 4 days now! After 4 days of phoning the help line, going into the Gateway store TWICE, we still sit and wait for a technician to arrive. No matter how hard we try, we cannot even get to speak to a Manager on the phone as "he is on the phone" or "he is out"!</p> <p>We also cannot be told when a technician will be coming around. Apparently yesterday one did arrive at our house but we were out! Whether this is true or not, who knows! There was no note left at the house or phone call to us to say he was on his way or he was there! We are left feeling helpless and held to ransom because each month without fail we make payment and when we have no service there is no one in authority to even provide answers! </p> <p>Is there anyone experiencing the same problem as us with non-existent service???</p> <p>We need to band together and refuse to put up with these large corporate companies who take on too much to handle and fail to provide the service that we pay for!</p> <p> </p>