Bad Service
<p>I sent in my cancellation form on 20th October 2016 as my contract was coming to an end and I cannot afford it anymore. The reply was that I would be contacted within 21 days. I have called the call centre, chatted to the agents online but no one can assist me. I have been to the branch in Menlyn and still no one can assist me.</p> <p> </p> <p>I am concerned because now when December ends they will look for their money which will not be there.</p> <p> </p> <p>Please help me to get my contract cancelled.</p> <p> </p> <p>The number is ********** 937 </p>
Hi Moenieb,
Following up on above review, i need to mention that as mentioned I cancelled the contract due to affordability, i have still not received confirmation on the cancellation even though the conract ended on 3 December 2016, i was given the full package of data and minutes which i have not used and also asked to be taken back by Telkom. I want to put it in writing like i did verbally with the call centre agents, Telkom will not be receiving any payments from me come month end of December as i have mentioned countless times that i do not have that kind of money at this stage. Please fix this before you all give me an ulcer from stress.
Hi Moenieb,
Following up on above review, i need to mention that as mentioned I cancelled the contract due to affordability, i have still not received confirmation on the cancellation even though the conract ended on 3 December 2016, i was given the full package of data and minutes which i have not used and also asked to be taken back by Telkom. I want to put it in writing like i did verbally with the call centre agents, Telkom will not be receiving any payments from me come month end of December as i have mentioned countless times that i do not have that kind of money at this stage. Please fix this before you all give me an ulcer from stress.