aB
andre B

1 reviews | Active since Nov 2016

30 Nov 2016, 13:10

Bad service

<p>We app**** for a ADS Lline a beginning of this year at telkom, they have send us a date for this after a month to tell us when they will install a line. After this we have being waiting for two months and when we called they said the theft is to big risk in area. we left it there. 8 months later i was driving passt a neighbors house and could not beliefve they installing lines in area. i phoned tellkom again and complained they are installing lines in neighberhood and they told us they will open a order again. today i phoned again and they said no they wont install a line because of theft after we went through this with them yesterday and they agreed with a refrence number and everything.</p> <p> </p> <p>know where they are installing the lines to is the river properties down our street. i think this is disriminating thing and i would like some feed back on this soonest from them.</p>

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Replies (5)
aB
andre B's update30 Nov 2016, 14:48
Reviewer Update

How long is this going to take to get back another year? Also if customers so inportand to you why dont you call them? no let the customer rather hold on for an hour per call. is there really being looked into, the last time i called and gave my refrence number ********** 03 there wasnt one on the system. O and the previous one was ********** 78 where also no one called us back in regards with it!

aB
andre B's update05 Dec 2016, 14:52
Reviewer Update

Like always 5 days ago still no response from telkom? trying to call their customer care number its being 15 min already! holding on!!!!!

aB
andre B's update05 Dec 2016, 15:27
Reviewer Update

Like always 5 days ago still no response from telkom? trying to call their customer care number its being 15 min already! holding on!!!!!

aB
andre B's update05 Dec 2016, 15:44
Reviewer Update

52 min and counting on phone after 3 people tried to help me. Zama Nhize helping me hopefully something is going to happen. lets see

aB
andre B's update05 Dec 2016, 15:45
Reviewer Update

********** 98A