1 reviews | Active since Nov 2016
Bad service
<p>My Name is Taryn Hendricks id number ********** ********** My complaint is that I have logged so many calls with Telkom mobile regarding a billing dispute which they deducted more than they should have the case they reversed the amounts because of negligence. My contract is done this month 30/11/2016<br />they have blocked my phone which I use for business and I am unable to make money online I've lost mom and tried to make arrangements to pay the last 2 installments so that I continue my business which brings income to my family. I want to dispute the amounts that I am not liable for and pay off the other amounts. I need my phone unblocked in order to make money to pay off as well case no ********** 6 the person who failed to help me and escalate user name Hlongws6 date 9/11/2016 previous case was logged on 4/11/2016 user name Gagathtl. tne last case logged today with user name Sogobinh. logged with Muntu Sogobile 30/11/2016 would appreciate it if this would be sorted out</p>
Thank you Noleen please get them to email me on customercare@rnrgroup as i do not have a cellphone. Hopefully there will be a solution as this has caused a loss of income and business to me
Thank you Noleen please get them to email me on customercare@rnrgroup as i do not have a cellphone. Hopefully there will be a solution as this has caused a loss of income and business to me
Another call was done today to telkom the agent could not provide any information regarding this matter 1/12/2016 9:00 ref lindsey jacobs/ Latoya parker is her superior . i havent heard from Muntu via email as promised. Mariam mopedi could not assist me as a team leader or provide any feedback regarding payment arrangements. Telkom customer care is making me wait.
Another call was done today to telkom the agent could not provide any information regarding this matter 1/12/2016 9:00 ref lindsey jacobs/ Latoya parker is her superior . i havent heard from Muntu via email as promised. Mariam mopedi could not assist me as a team leader or provide any feedback regarding payment arrangements. Telkom customer care is making me wait.
Really a waste of time this people dont give a damn
Really a waste of time this people dont give a damn
