AVdw
Andries Van der walt

1 reviews | Active since Nov 2016

29 Nov 2016, 15:47

Bad service

<p>I sent telkom a email asking a price on a Samsung phone. They gave me the price said can go to store. In store the most rude lady told me NO not selling one to you cash. I left. Went back the next day... NO by a guy..</p> <p>I want to use a telkom sim card i cant buy the phone at Vodacom or Cell C then my warrenty is void. How must i use telkom sim without a telkom device???</p> <p>Why is my cash money not good enough?? Its a lot of money.</p> <p>This is bull realy. I never heard about a provider refuse to sell a handset to a customer because its cash.</p> <p> </p>

0
Replies (4)
AVdw
Andries Van der walt's update30 Nov 2016, 08:07
Reviewer Update

Good day.

Is someone going to call me regarding the problem? It is rader urgent.

Thank you.

********** 058

AVdw
Andries Van der walt's update30 Nov 2016, 17:13
Reviewer Update

Still no reply. Was asked on facebook messanger and i rep****... Was in store again got 2 diffrent prices. This is realy not exceptible. I showed the proof of quote. Then she gave me the phone almost R500 more then no sorry its for a black one when i said okay i will take it agoain mo sorry now a diffrent price again. I have proof of everything. Is somebody not going to contact me i am going to post on social media with proof and contact the national consumer regulator with my proof and quote.

AVdw
Andries Van der walt's update01 Dec 2016, 07:55
Reviewer Update

Good day...

This is not what happend.

I was quote a price. Then she said the price is wrong, quote me another price i excepted that price R12150 i have proof. Then the store she said i cab buy it from did not want ti sell the s7 edge gold to me.

So i complain.

Yesterday she in store decided i can buy it... Then she said its not the secobd price but a 2rd price R12510. Then i excepted the price.

Then she said sorry its not for the gold device but black. I excepted it.

Then she said sorry now its a different price again.... 13999. This is nknsens. If i was quoted a prive and even telkom confirmed it. To chabge the price i even excepted then chabge it again??? I dont think this is going to pass with the law and if you dont want to assist me in buying the phobe i will sent the complain to national customer regulator. I will take this matter further i will fight fot my rights as a client and for what i was offerd by telkom. Its no thread its just a statement that i feel Telkom does not do me as customer right. Please be so kind to contact me telephonicaly ********** 058

Clearly on telkoms email to me they dont want to adress the problem. Its not about clearing sales or anything. Its about a quote and it has not been change ones or twice but Four times..... No

AVdw
Andries Van der walt's update01 Dec 2016, 08:01
Reviewer Update

Good day...

This is not what happend.

I was quote a price. Then she said the price is wrong, quote me another price i excepted that price R12150 i have proof. Then the store she said i cab buy it from did not want ti sell the s7 edge gold to me.

So i complain.

Yesterday she in store decided i can buy it... Then she said its not the secobd price but a 2rd price R12510. Then i excepted the price.

Then she said sorry its not for the gold device but black. I excepted it.

Then she said sorry now its a different price again.... 13999. This is nknsens. If i was quoted a prive and even telkom confirmed it. To chabge the price i even excepted then chabge it again??? I dont think this is going to pass with the law and if you dont want to assist me in buying the phobe i will sent the complain to national customer regulator. I will take this matter further i will fight fot my rights as a client and for what i was offerd by telkom. Its no thread its just a statement that i feel Telkom does not do me as customer right. Please be so kind to contact me telephonicaly ********** 058

Clearly on telkoms email to me they dont want to adress the problem. Its not about clearing sales or anything. Its about a quote and it has not been change ones or twice but Four times..... No