Bad service
<p>My landline & wifi has not been working since the 12 November 2016 ,apparently attributed to the recent JHB storms ... & has inconvenienced me so much & to date one one call from Telkom to check if it was sorted , I advice the same & both my issues are still not sorted ...
Good evening, fortunately the matter was resolved by a gentleman From Byte called Ronald on 26 November what a pleasant & committed employee.
unfortunately the call was not closed. On 04 December we realize that the service was off again . A call was logged on Monday Fault number 1067CRK051216 . On logging of the call I was advice that the old one was still open & advices that it has since been fixed . A message was send as confirmation of the closed call.
To my my suprice when I made follow up today , I was advices that the new call could not be attended as the old one was still open...
Good evening, fortunately the matter was resolved by a gentleman From Byte called Ronald on 26 November what a pleasant & committed employee.
unfortunately the call was not closed. On 04 December we realize that the service was off again . A call was logged on Monday Fault number 1067CRK051216 . On logging of the call I was advice that the old one was still open & advices that it has since been fixed . A message was send as confirmation of the closed call.
To my my suprice when I made follow up today , I was advices that the new call could not be attended as the old one was still open...