1 reviews | Active since Nov 2016
Bad Service
<p>i logged a call with telkom on the 26 of October 2016, after numerous phone calls back and forth about the ADSL line we have this problem has not been resolved. the ref number is 696CRK261016. I am a Computer Technician and provide after hours support to clients. i need the ADSL speed back to the 4 megabytes i had in order to provide the after hours support and i cannot do this do to the line speed being 1.7 megabytes. this is severely affecting my ability to provide support to the clients i see. numerous calls have been logged this year woth telkom alone and the problem has not been fully resolved. they fix the line for a week then i have to relog a call for the line to be fixed again. i have now had it with the lack of service delivery from telkom and their "dont care" attitude. I NEED THIS LINE SORTED OUT NOW NOT IN A YEARS TIME!!!!</p>
Thank you for your post.
Please be advised that your query has been sent to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
Please be advised that your query has been sent to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
and when is this feedback supposed to be given as each time there has never been feedback given on this matter. i have begged and pleaded been nice and shown my frustrations and still nothing happens. i need my line resolved TODAY!!!
and when is this feedback supposed to be given as each time there has never been feedback given on this matter. i have begged and pleaded been nice and shown my frustrations and still nothing happens. i need my line resolved TODAY!!!
when will this be resolved? i have been waiting for now 4 weeks. multiple calls have been logged for this very issue over the past 2 years without any final resolvement being made. Escalate this to the highest point possible. I NEED THIS RESOLVED ONCE AND FOR ALL NOW!!!!!
when will this be resolved? i have been waiting for now 4 weeks. multiple calls have been logged for this very issue over the past 2 years without any final resolvement being made. Escalate this to the highest point possible. I NEED THIS RESOLVED ONCE AND FOR ALL NOW!!!!!
WHEN WILL THIS BE FIXED!!!!! I HAVE URGENT WORK THAT NEEDS TO BE DONE REMOTELY AND STILL I AM WAITING FOR MY LINE TO GET FIXED!!!! GET SOMEONE OUT HERE NOW TO FIX MY LINE!!!!!
WHEN WILL THIS BE FIXED!!!!! I HAVE URGENT WORK THAT NEEDS TO BE DONE REMOTELY AND STILL I AM WAITING FOR MY LINE TO GET FIXED!!!! GET SOMEONE OUT HERE NOW TO FIX MY LINE!!!!!
when will my line be sorted...... it is now 5 weeks later and no tech has been onsite to sort my line out!!! AS I HAVE STATED BEFORE "I am a Computer Technician and provide after hours support to clients" NOW WHEN WILL MY FREAKING DSL LINE BE SORTED OUT ONCE AND FOR ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
when will my line be sorted...... it is now 5 weeks later and no tech has been onsite to sort my line out!!! AS I HAVE STATED BEFORE "I am a Computer Technician and provide after hours support to clients" NOW WHEN WILL MY FREAKING DSL LINE BE SORTED OUT ONCE AND FOR ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!