1 reviews | Active since Nov 2016
BAD SERVICE!
<p>i have a contract with Telkom which is due to end. A lady Called Bongiwe called me about a week ago to inform me that i can upgrade the current phone i have. we then decided that i will go for the iphone7 which costs R699. she then said to me that the device will be delivered to my preferred address within 7 to 10 working days; she also said that i will be contacted as and or when the phone will be delivered. yesterday 08/11/2016 i was not at work and there was a delivery man trying to bring my phone. i was not informed about this and now the device had to be returned to wherever it came from. </p> <p>i called my service provider being Telkom to find out what is happening with the device, and i have been transferred 8 times from one department to the other nad neither of these werent able to assist me. they do not know which is the relevant department to help me with my query, and then eventually i am told that i should take up my query to sell direct. </p> <p>i am very upset with Telkom! all their staff is ***********. </p>
i have been waiting for you feedback ever since i wtote that review, you all are all very unhelpful. you customer care line are rude and they dont know what they are doing. they gave me an email address ********** which was useless, i called for the 100th time and i was given an incorrect number 10213 and 01181 this BULL****! this is not the kind of service that i should be paying for.
i have been waiting for you feedback ever since i wtote that review, you all are all very unhelpful. you customer care line are rude and they dont know what they are doing. they gave me an email address ********** which was useless, i called for the 100th time and i was given an incorrect number 10213 and 01181 this BULL****! this is not the kind of service that i should be paying for.
Following up on all my other queries has not been done. i have been querying my account billing every month with telkom and all the months i have been receiving different information regarding why i have been billed incorrectly. i am sick of this network, they are incompetant and useless. i have no idea why the **** they have cellphone contracts while they dont know how their own systems work. i have actually HAD IT! You Guys Are F****d up
Following up on all my other queries has not been done. i have been querying my account billing every month with telkom and all the months i have been receiving different information regarding why i have been billed incorrectly. i am sick of this network, they are incompetant and useless. i have no idea why the **** they have cellphone contracts while they dont know how their own systems work. i have actually HAD IT! You Guys Are F****d up