Bad Service

<p>I opened a new contract with Telkom on 28 October 2016. Today I received my invoice and to my surprise I have been billed for the entire month of October even though I only had the device for 2 and a half days of the month. I called the call centre and spoke to a Toni Venter who was the supervisor on duty. She advised that this is the procedure with Telkom and i will be charged even though I was not advised that I will be billed for the entire month. I am not accepting that answer. How can I pay a full subscription for only 2 and a half days of usage??? </p>