Bad service

<p>i have a contract with telkom, i never thought i would have this kind of headache im having right now.</p> <p>im billed wrongly and no one wants to take accountability, i was never informed about the changes on their policies, i just see them debiting different ammounts from my account, and when i call their contact center, the Agents, Tebogo, Nathaniel are so rude, they refuse to call their teamleader, the hang up on me.</p> <p> others say i must read the terms on the telkom website,when i ask them about the document i have , which have different terms and conditions, they say i must use general knowledge and accept that different amounts will be debitted from me.</p> <p> i have been calling from monday till today</p> <p> , now my line is blocked from phoning the contact center</p>