1 reviews | Active since Oct 2016
Bad service
<p>My wife and I had then worst experience at telkom n1 city today. We arrived at the store just before 2pm the lady that helped us wasnt very helpful and did not seem to know the products they are advertising. After giving her all she needed to process our contract we filled out the form and when we finished the first page we asked her of we should complete the 2nd page. She mumbles thats its the product information but doesnt answer if we should complete it. After waiting about 20min she asks again what to we want. I tell her i want the wifi router 5GB AGAIN. Then we wait another 20 to 30mins she says nothing to us in that time just sits infront pc screen. After all this waiting she says her pc is not working and will process it tomorrow. This was really a waiste of our time and i am very concerned if she is even processing my contract correctly!!! I have never seen a contract take so long to process and also i want more info on my product i want which she is unable to explain to me......</p>
Hi Curls0225
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and contact you for feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi Curls0225
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and contact you for feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi luleka
I went into store to sort out this matter
Everything has been resolved
Hi luleka
I went into store to sort out this matter
Everything has been resolved
Hi Curls0225,
we tried contact you, thank you for providing us with an update.
Launa
Best regards,
Hi Curls0225,
we tried contact you, thank you for providing us with an update.
Launa
Best regards,
