Bad Service

<p>We are a small company, House Of Thot, that moved to new offices 3 weeks ago. We then app**** for a Telkom's SmartBroadBand Internet on the 8th of September. A telkom representative, Philisile Andile Mbatha, requested that we send through the required documents, of which we did. We were then informed that our order would be delivered in no more than 14 working days. This hasn't occured as yet. The last correspondence I got was with my Ref number (AI ********** ), on the 13th September. We've been making follow up since then and still couldn't be assisted. Subsequent to the follow-ups, we sent another follow up email this morning to our representative, of which she read, but still neither assistance nor correspondence. We seriously need assistance as we are loosing money because of this exercise. Thanks. Regards, Luvuyo Pangeni.</p>