Bad service

<p>I Christopher Greene recently took my device(tablet) for repairs at Telkom southgate in July2016 since than I just got one reply from them telling me they can't fix my device but they going to replace it with a new device,I have made numerous visits to find out what's the hold up they keep on giving me excuses!i really can't pay for items I don't have if they can either replace it with a new or better Model I'll be glad but I won't accept the older model.Either replace with a newer model or cancell my contract.</p>