Bad service!!!!!

<p>I logged a call with Telkom in June already. There's no network at all when I'm home and they sent technicians to check it out 3 times and they attested to this. Now on the 3rd visit the technician came to try out a device that could help me with this network issue and it helped but dis not install it saying he came to test if it will work, he will only install if he gets a go ahead from Telkom. Not a single month had I defaulted paying my contract but I'm still unable to enjoy the services I'm paying for in the comfort of my home. Went to the store and they told me there's nothing they can do, I must phone the customer service. Lost count of how many times I've phoned them asking how fat is the matter, the response is always that they escalated the matter to the technicians and it's marked urgent but till this day nothing!!! I'm really upset!!!! No family member of mine will use their network ever again. </p>