Bad service
<p>I've logged numerous calls about my Internet that doesn't work and I never receive feedback, I have to ph them each day to find out what is going on, they haven't even assigned my problem to a technician after a week and previous calls I've made the technician phones after 2 weeks and says my Internet is working from his side so his not coming out to the premises but the next day then I don't have Internet again. When I call into the call centre some agents put me on hold for long period of time and then cuts my call.</p>
Still no feedback. I phoned telkom on the 20th to find out they closed my reference and I had to reopen a new log. This is bad service an call centre agents are rude an just cut calls. How long am I supposed to wait till someone calls me with feedback? If this is sorted out I'm sure some other company will be happy with my money but I'm not paying so much for **** service
Still no feedback. I phoned telkom on the 20th to find out they closed my reference and I had to reopen a new log. This is bad service an call centre agents are rude an just cut calls. How long am I supposed to wait till someone calls me with feedback? If this is sorted out I'm sure some other company will be happy with my money but I'm not paying so much for **** service