1 reviews | Active since Jul 2016

20 Jul 2016, 17:09

Bad Service!!!

<p>I am disgusted with Telkom's service and the way have been treating my mother. Firstly, they charge R1800 on a R200 supposedly capped contract for 3 months, which in turn leaves her unable to do anything with that contract. She can't cancel it and can't afford to pay for this either.</p> <p>Then, they gave some person an iPhone 6 in her name and expect her to pay for it. This ********* lives in Brackenfell (Cape Town) and after my mother had reported this incident to the police and proved that she lives in Pretoria all her life, she still has to 'wait and see what happens'.</p> <p>And beside this disgraceful behavior, their staff have the worst attitudes and are unable to assist my mother with these issues.</p> <p>I have dealt with the same issues before, but I have never witnessed injustice as bad as this before. And the worst is, you'd think they would want to solve this problem to prove they live up to their customer service standards. However, we left with no choice but to let the people of South Africa know (what they probably know already), that Telkom's slogan, "Tomorrow starts today", should in actual fact be "Tomorrow starts never".</p>

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