1 reviews | Active since Jun 2016
<p> have a mobile contract with telkom and ive been facing problems with them within a period of a month. Sadly i couldn't cancel because it was already too late. Im left with 2months with them to finish it and it seems like they are getting worse by the day. Last month a bought data bundles 1gig at 6am and by 7am i received an sms saying im left with 499MB.. i reported the matter they said they will contact me after 72hours. Some lady called from the technology team, she said she is unable to view what used up my bundles, they wont be refunding me then she dropped the phone. Trued calling back she did not pic up so i decided to let it slide since im already done with their contract.</p> <p> </p> <p>Today i bought another gig at 10am, 5pm if not later than that.. got an sms 499MB remaining. .
HI Siphe92
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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keagan
Telkom Social Media Team
Best regards,
HI Siphe92
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
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