Bad service

<p>I always liked telkom because their internet speed is fast and when using their modem i never experience any delays but now telkom is starting to push me into disliking them.they failed to collect their debit order on the agreed date.called their contact center and i was told that they tried to collect the money the day before which has never happened before since ive been with them,and i was told if I don't do a manual payment il be sent to the collection department.seriously??what an inconvenience!il be facing penalties and a bad record on my name all because you guys failed to do your **** job which is written in black and white.im livid that this is happening!fix your nonsense </p>