Bad Service

<p>I requested over a week ago for my ADSL line to be moved to my new house and was given a date for the moving of the line to which I agreed. I especially made sure that I had someone at home who could arrange for the technician to have access to my house to perform the moving of the line.</p> <p>The technician failed to arrive and I have had no corresspondence from Telkom to advise me as to what the issue is and when the moval will take place.</p> <p> </p> <p>I called the Telkom call centre only to be referred to other departments who were unable to assist me. Eventually I was told that they have no information on the system to advise as to why the move did not take place and that I would need to book a new date only to go through the same process again. I will be without ADSL for which my partner needs to run his business from home and is costing him money in mobile data charges - and I am paying for an ADSL package for which I am unable to use the data and servces I am paying for.</p> <p> </p> <p>I am unimpressed with my experience and will be forced to cancel my contract with Telkom and look for alternative telecommunication services.</p>