1 reviews | Active since Oct 2015
Bad Service
<p>Hi, </p> <p> </p> <p>I am fed up, frustated and irritated. </p> <p>I have changed my landline from a prepaid to a normal line and since Friday I am unable to make calls. </p> <p>Everytime I call the call centre I get transferred to a different call centre agent and they all cant help me. </p> <p>Everytime I must hear that 'Mam I going to log a call' or 'Mam its will take 24 hours' </p> <p>24 hours has come and gone and nothing yet. </p> <p>Soo many calls logged and my issue has not yet been resolved.</p> <p> </p> <p>Because, now I will be billed from the date which the migration happened which was the 20 May 2016 and I was not able to use the phone. </p> <p> </p> <p>I have been calling since Friday 20 May 2016 to have this issue sorted</p> <p> </p> <p>Who can I contact to resolve my issue and pleased do not give me a call centre number because all the agents I have spoken to are useless and not able to help me. </p> <p> </p> <p>Regards,</p> <p>Hajierah</p> <p> </p> <p> </p>
Hello HajierahTambay
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Hello HajierahTambay
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
