bad service

<p>On 05 May 2016 our service was disrupted for a week we were not able to receive incoming calls,we called on to reporr the fault 5 times and were told that they had received the report,we had to wait a week for this issue to be resolved and that was with constant calling and logging the fault everyday,we use our line for business purposes now our line has been disconnected for non payment for a line that has been paid and this month rental is only due on 26 May 2016 when I called to inquire about this the automated system advised that if I have a bill dispute I need to write an email of which I did but still no response,it seems that we are just receiving bad service repeatedly from Telkom and now I feel it is time I do something about it</p>