MB
Martha B

1 reviews | Active since May 2016

19 May 2016, 11:28

Bad Service

<p>I am still paying for a service I cancelled more than a year ago. Every time i go to the telkom client centre they give me a different reference number and log the complaint again. No one comes back to me. It is so frustrating because you have to stand in a line for more than an hour every time before getting helped. </p>

0
Replies (1)
Telkom
Telkom's reply23 May 2016, 10:15
Official

Hi Marb1968

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM235759 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team