ND
Nondumiso D

1 reviews | Active since May 2016

06 May 2016, 17:39

Bad service

I received an email after posting on hello Peter 3 weeks ago from Telkom telling me that somebody will call me to assist me with my problem . That was three weeks ago and am still waiting.i got an email from Fridah media specialist . I just want them to cancel a contract that's been over due for 4 months now

0
Replies (2)
Telkom
Telkom's reply07 May 2016, 11:57
Official

 

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our mobile department and feedback will follow.

Kind regards

Yazied

Telkom Social Media Team

ND
Nondumiso D's update06 Jun 2016, 02:46
Reviewer Update

Hello Yazied

I am still waiting for telk omega to call me back and assist me. I don't know what I have to do now because this is just incompetence. My contract was suppose to be cancelled in February it's June now and I've been waiting for your cancellation department to call me back.